Responsible Gambling Policy

At MagicianBet we are committed to safer gambling and to keeping play controlled and enjoyable for our customers in Canada. We take a practical approach to player protection, offering clear tools and support so you can set boundaries that suit your needs. If you ever feel play is getting out of hand, we encourage you to use the account controls or contact support for assistance.

Our player protection principles

We prioritise player safety, transparency and voluntary control. We provide easy access to tools that let you manage how you play, and we handle requests for account changes or exclusions promptly. Our team treats all inquiries confidentially and will respect your choices regarding limits and breaks.

Activity-control tools

Deposit limits

You can set daily, weekly and monthly deposit limits on your account to manage spending. Limits can be adjusted through your account settings or by contacting support. Any increase may be subject to a cooling-off period for your protection.

Loss limits and session controls

Set loss limits and maximum session lengths to reduce risk. Session controls can include automatic log-out or reminders after a set play time. These tools are designed to help you keep play within comfortable boundaries.

Time limits and account breaks

We offer short time-outs and longer breaks from play. Time-outs are available for 24 hours, 7 days, 1 month or a custom period, while longer self-exclusion options are also available. During a break your account access will be restricted and promotional messages paused.

Self-exclusion

If you need a longer-term solution, you can request self-exclusion. Self-exclusion can be temporary or permanent and will include closure of access and the removal of targeted marketing. To request self-exclusion, use the account settings or contact support for step-by-step assistance.

Recognizing problematic behaviour

Watch for warning signs such as chasing losses, borrowing money to play, playing longer than intended, or neglecting work or family obligations. If you notice these signs in yourself or someone close to you, consider using our limits and time-out options and seek further help.

Tips for staying in control

Set a budget before you play, use deposit and loss limits, take regular breaks and avoid gambling while under the influence. Treat play as entertainment with a fixed cost and check your account activity regularly to stay aware of your patterns.

Professional help and support organisations

If you need extra support, reach out to provincial gambling helplines or national organisations such as ConnexOntario or Gamblers Anonymous. You can also consult your local health services for referrals. For help with your Magician Bet account controls, contact our support team via the site and we will guide you through available options.